FREQUENTLY ASKED QUESTIONS

Our technicians will diagnose your aircon initially to identify issues or damage. Once we have diagnosed the problem, we will quote you for any further repair work required. Upon your confirmation, we will proceed with the repair work.

1 Unit = 45 minutes
2 Unit = 1 hour 10 minutes
3 Unit = 1 hour 30 minutes
4 Unit = 2 hours
5 Unit = 2 hours 30 minutes

30 minutes for any extra unit to be added

1 Unit = 15 minutes
2 Unit = 30 minutes
3 Unit = 45 minutes
4 Unit = 1 hour
5 Unit = 1 hour 15 minutes

15 minutes for any extra unit to be added

Basic service – once every 2-3 months

Chemical service – once every 6 months or once a year if the usage of the unit is 2 to 6 hours a day

Recommended 1 to 2 days in advance. Subject to slot availability.

On your outdoor unit, there is a label stating your aircon model number and other details. You can find the type of freon filled in your aircon on that label.

Wall-mounted aircon units are placed on a wall at a high level. Most common wall mounted are split aircons.

Yes, we do and you can even pay in instalments. Contact us for more clarification at 017-2081505

We do provide aircon water leak repair. Usually, aircon water leak is due to a blocked drain pipe. We’re also able to solve water leak issues together with our chemical service package. If our technicians find any damage that needs to be repaired or parts replaced, we will quote you the price accordingly.

Overhaul time is 2 hours per unit. If 3 and more aircons, then 1 hour and 30 minutes for each aircon.